This is the same exact thing we went through a year ago. Vets getting snappy w/ the newbies (they can't help being newbies that don't read the FAQ), and each other, etc.
Search is awesome, but now that there's almost 1,000,000 posts stored here there is some bulk to cut through.
Anyone interested in helping expand the FAQ? There's a bunch of items I don't have time to cover.